FAQ


What are your shirts like?

We print all of our custom running shirt designs on only the Highest Quality Microfiber Performance Polyester. We offer a wide range of styles & fabric types for both Men and Woman. Our three fabric styles that we offer consist of a 100% Microfiber Performance Mesh, 100% Smooth Performance Microfiber, and a stretchy 88% Microfiber / 12% Spandex. Our shirts are the same (if not a higher quality) than most of the major brands you will find in the larger “chain” sporting good stores. Each one of our shirts feature anti-bacterial properties and are mildew resistant. And of course, our customized running shirts come in a wide variety of different styles and looks, including custom running singlets and funny running shirts that will keep you, your fellow racers, and spectators in stitches every step of the way (but don’t forget to breathe).


What is Your Minimum Order?

One! Yes, you read that right. You can order one or one thousand. It’s up to you.


Do You Offer Quantity Discounts?

Yes, for quantity’s over 10 we offer 10% off the total purchase price.


What Color Options Do I Have?

My Race Ragz only offers white custom running shirts via the website. We dye your graphics into the fabric of the shirt so that the shirt retains all of the performance capabilities to wick sweat and breathe. Silk screening and other printing methods prohibit these abilities where the graphics are applied.

However, because we dye the graphics into the shirts, we can only offer white shirts since they will not shift the colors in the graphics. In other words, if we offered a yellow shirt and dyed in a blue graphic, the color would be some shade of green.

My Race Ragz is a full service apparel print company so even though we can’t offer colors other than white via our website we can customize an order specific to your needs in most cases. Please contact us directly to discuss you or your teams specific needs.


What Types of Graphics can I put on my shirt?

You are free to put anything you want on your shirt (after all, that’s why we call them custom running shirts), including art from our extensive stock library, text, logos, photographs, and custom artwork. If you have questions, send us an email and attach your artwork before you order.


What Type of files Do you Accept for Artwork?

We accept jpg, jpeg, png, gif, svg, and eps. For the highest quality printed custom running shirt we recommend a resolution of 300 ppi.

We can only print one graphic per side of the shirt. However, you may combine several elements into a single graphic prior to uploading it on your order. We are not able to print on the sides or sleeves of shirts.

Our maximum printable area per side is 12 inches by 18 inches. That may be either 12 wide and 18 high or 12 wide and 18 high. Of course, your graphic may be smaller than these dimensions, and we can scale your graphic to your specifications within these parameters.

While we cannot guarantee color matching, creating your artwork using RGB (instead of CMYK) will achieve better color matches.


Which size shirt should I order?

Our custom running shirts and custom running run normal in size. Please see our sizing charts prior to ordering to ensure the right fit. The sizing charts will be displayed once you chose a particular style of shirt.

What are the washing instructions?

Machine Wash Cold • Do Not Bleach • Color Separate • Gentle Cycle • Tumble Dry Low


How long does it take to receive my shirt?

Packages will be delivered within 7-10 business days after the manufacturing of your product. Times may vary slightly for custom design shirts, orders outside the US, and large orders. We do offer rush delivery via fedex for those who want their custom shirt a little faster.

The manufacturing process takes 4-6 business days depending on the design.


What is the cost of shipping?

For orders within the US we charge a flat fee of $2.99 for orders up $50. Free Shipping is offered for all orders over $50. We ship via USPS First Class mail. For large orders we may make special shipping arrangements.


Can I submit my own idea?

Yes! Just send in your own original idea to ideas@myraceragz.com. If we like it we’ll enter it into our monthly design drawing where you can win $25 plus a tee with your design on it. If you can’t draw it, that’s fine; you can submit a description of your idea and we’ll have one of our professional designers bring your very own customized running shirt to life.


What is your return policy?

Each of our shirts is custom dyed to your specifications. As a result, we can not offer returns or exchanges. However, if My Race Ragz makes an error in processing your order, we will make it right. If you have any questions or concerns, please contact us prior to placing your order.


Why was my order charged a customs fee when it was delivered?

International orders may be subject to customs duties/fees. There’s nothing we can do about that. Sorry!


How can I get in touch with you?

Use our form on the contact page for the quickest response.